Yesterday around suppertime, I made a very upsetting discovery.
It seems that my email provider’s “intuitive filters” had arbitrarily decided, at some point around three months ago, that emails coming in from my two websites (one of which is this one) were stuff that it just wasn’t going to show me anymore. So, instead of letting them into my inbox, it filtered and deleted. And filtered. And deleted.
Meanwhile, I’d been sitting in my quiet but busy corner, wondering why things seemed so much quieter, communication-wise, than usual. But I’ve been so busy that I didn’t have time to figure out why, exactly, that might be. Was it because I haven’t been as involved in guild forums? Because I’ve been too busy to stay active on social media? Because Facebook has quite notably decided to hide all my page’s postings until I pay them money to distribute my page content (not happening)?
The bald-faced truth is that it was hard on my ego. I was beginning to suspect I just wasn’t cool enough for y’all.
Fortunately, although my email server auto-deletes the spam bin on a regular basis, WordPress maintains an onsite archive of messages sent through the contact form. It’s something I rarely look in on. But I did yesterday around suppertime.
Needless to say, supper did not get eaten, as I was rather too distressed for that.
I’m still sorting it through, sending out apologies, and feeling sick to my stomach over the connections I’ve missed since sometime last freaking year. It appears the nefarious “intuitive filtering using artificial intelligence” started out slowly weeding, and eventually just leaped on the steamroller and plowed my business communications into the ground. Some of the messages from last summer, I recognize. Some I don’t. Anything from November on got eaten by the gremlins.
I’ve set up stringent “SAY YES TO THIS” filters in my mail account to make sure all messages get through from now on. The horrible thing is that it wasn’t something obvious like a site breakdown; it was an invisibility problem.
And I’m very, very sorry for the non-responsiveness.
If you’ve tried to get in touch with me, I hope you’ve had an otherwise good experience in your search for an editor, and I’m sorry I missed you.
If I can be of help in the future, please feel free to reach out again… and if I don’t answer the first time, don’t give up. Smack me upside the head in the comments or on Facebook or Twitter. Unless I’m on the road, I try to answer all communications within 24-48 hours.
Categories: From the Editor's Desk